ISO/IEC 17020:2026 — Gap Analysis

Privacy Policy

ISO Xpert Ltd ("ISO Xpert", "we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use and safeguard information when you use our ISO/IEC 17020 Gap Analysis Tool and visit iso-xpert.com.

1. Information We Collect

• Profile Information: Name, email, phone, organisation, role and country you voluntarily enter in the Profile section.
• Assessment Data: Gap analysis responses, scores and notes. Stored locally in your browser's localStorage — not transmitted to our servers unless you export and share it.
• Usage Data: Standard internet log data when visiting iso-xpert.com.
• Communications: Records of correspondence with us.

2. How We Use Your Information

• To provide and maintain our gap analysis tools and services.
• To respond to enquiries and provide consultancy support.
• To improve our products and services.
• To comply with legal obligations.

3. Local Data Storage

All data entered in this tool is stored exclusively in your browser's localStorage. ISO Xpert has no access to it. Clearing your browser storage permanently deletes this data.

4. Your Rights (UK GDPR)

You have the right to access, correct or delete personal data we hold. Contact info@iso-xpert.com.

5. Contact

ISO Xpert Ltd  |  71-75 Shelton Street, London WC2H 9JQ  |  info@iso-xpert.com  |  +44 7853 109840

Terms of Use

By using the ISO Xpert ISO/IEC 17020 Gap Analysis Tool ("the Tool"), you agree to these Terms.

1. Ownership and Intellectual Property

This Tool and all its content, design, branding and code is the exclusive intellectual property of ISO Xpert Ltd. All rights reserved. Reproduction, redistribution or modification without prior written consent is prohibited.

2. Permitted Use

• Internal, non-commercial gap analysis against ISO/IEC 17020:2026.
• Exporting and retaining reports for internal accreditation preparation records.
• Sharing reports within your organisation.

3. Prohibited Use

• Redistribution, resale or sublicensing of this tool.
• Removing or altering copyright notices or ISO Xpert branding.
• Reverse engineering for commercial purposes.

4. Accreditation Disclaimer

This Tool is provided "as is" for informational and self-assessment purposes only. ISO Xpert does not provide accreditation services and this tool is not affiliated with or endorsed by any national accreditation body including UKAS, DAkkS, COFRAC, or any IAF member body.

Accreditation to ISO/IEC 17020 requires formal assessment by a competent national accreditation body. Outcomes of this gap analysis tool do not constitute accreditation, a pre-assessment, or any assurance of accreditation readiness. Users must consult with their national accreditation body and qualified technical experts before submitting for formal assessment.

5. ISO Standards Reference

References to ISO/IEC 17020:2026 are for guidance only. The authoritative version must be obtained from ISO, IEC or national standards bodies.

6. Limitation of Liability

ISO Xpert Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from use of this Tool.

7. Governing Law

These Terms are governed by the laws of England and Wales.

8. Contact

ISO Xpert Ltd  |  71-75 Shelton Street, London WC2H 9JQ  |  info@iso-xpert.com  |  +44 7853 109840