IMS Gap Analysis — ISO 9001 · 45001 · 14001 Integrated Management System

Privacy Policy

ISO Xpert Ltd ("ISO Xpert", "we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IMS Gap Analysis Tool and visit our website at iso-xpert.com.

1. Information We Collect

We may collect the following types of information:

• Profile Information: Name, email address, phone number, organisation, role, and country you provide voluntarily in the Profile section of this tool.
• Assessment Data: Gap analysis responses, notes, and compliance scores entered within this tool. This data is stored locally in your browser (localStorage) and is not transmitted to our servers unless you explicitly export and share it.
• Usage Data: When you visit iso-xpert.com, we may collect standard internet log information including IP address, browser type, and pages visited.
• Communications: If you contact us by email or phone, we retain records of that correspondence.

2. How We Use Your Information

• To provide, operate, and maintain our gap analysis tool and services.
• To respond to your enquiries and provide support.
• To send promotional communications where you have consented.
• To improve our products, services, and website.
• To comply with legal obligations.

3. Data Storage in This Tool

All profile and assessment data entered in this tool is stored exclusively in your browser's localStorage. This data never leaves your device unless you choose to export it. Clearing your browser data will permanently delete this information. ISO Xpert has no access to this locally stored data.

4. Data Sharing

We do not sell, trade, or transfer your personal information to third parties without your consent, except as required by law or to trusted service providers who assist in operating our website and services, subject to confidentiality agreements.

5. Cookies

Our website may use cookies to enhance your experience. You may choose to set your browser to refuse cookies. This tool itself does not use cookies — it uses browser localStorage only.

6. Your Rights (UK GDPR)

Under UK data protection law, you have rights including the right to access, correct, or delete personal data we hold about you. To exercise these rights, contact us at info@iso-xpert.com.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.

8. Third-Party Links

This tool contains links to external websites (LinkedIn, YouTube, etc.). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Contact

For privacy-related enquiries, please contact:
ISO Xpert Ltd
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, UK
Email: info@iso-xpert.com
Phone: +44 7853 109840

Terms of Use

Please read these Terms of Use carefully before using the ISO Xpert IMS Gap Analysis Tool ("the Tool") and website at iso-xpert.com, operated by ISO Xpert Ltd ("ISO Xpert", "we", "us").

By accessing or using the Tool, you agree to be bound by these Terms. If you disagree, please discontinue use immediately.

1. Ownership and Intellectual Property

The ISO Xpert IMS Gap Analysis Tool, including all content, design, text, structure, branding, and code, is the exclusive intellectual property of ISO Xpert Ltd. All rights reserved.

• You may not copy, reproduce, distribute, modify, or create derivative works of this tool without prior written consent from ISO Xpert Ltd.
• The ISO Xpert name, logo, and associated branding are trademarks of ISO Xpert Ltd and may not be used without permission.

2. Permitted Use

You are permitted to use this Tool solely for your own internal, non-commercial gap analysis activities. You may:

• Use the tool to assess your organisation's compliance with ISO 9001, ISO 45001, and ISO 14001.
• Export and retain reports generated for your internal records.
• Share exported reports within your organisation.

3. Prohibited Use

• Redistribution, resale, or sublicensing of this tool.
• Removing or altering copyright notices or branding.
• Using the tool for unlawful purposes or in violation of any applicable laws.
• Reverse engineering, decompiling, or attempting to extract source code for commercial use.

4. Disclaimer of Warranties

This Tool is provided "as is" for informational and assessment purposes only. ISO Xpert does not warrant that the Tool is error-free, complete, or that it constitutes legal, certification, or professional advice. The output of gap analyses should be reviewed by a qualified ISO consultant before making certification decisions.

5. Limitation of Liability

To the fullest extent permitted by applicable law, ISO Xpert Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, this Tool.

6. ISO Standards Reference

References to ISO 9001, ISO 45001, ISO 14001, and related standards within this tool are for guidance purposes. The full, authoritative versions of these standards are published by the International Organization for Standardization (ISO) and must be obtained directly from ISO or national standards bodies.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Changes to Terms

ISO Xpert reserves the right to modify these Terms at any time. Continued use of the Tool following any changes constitutes acceptance of the revised Terms.

9. Contact

ISO Xpert Ltd
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, UK
Email: info@iso-xpert.com
Phone: +44 7853 109840